Privacy Policy

Back to Her Wellness

Effective Date: October 13, 2026

At Back to Her Wellness, your privacy matters. I believe that feeling supported, respected, and safe is an important part of your wellness journey. This Privacy Policy explains how Back to Her Wellness collects, uses, and protects personal information when you visit the website, subscribe to updates, participate in a giveaway, purchase services, or engage in wellness coaching.

1. Information We Collect

Depending on how you interact with Back to Her Wellness, we may collect:

• Your name, email address, phone number, and contact details.

• Information you provide through contact forms, newsletter subscriptions, and giveaway entries.

• Scheduling, booking, and purchase information.

• Wellness goals, health history, concerns, and other information you voluntarily share through coaching intake forms or sessions.

• Website usage information collected through cookies and similar technologies.

2. How Your Information Is Used

Your information may be used to:

• Respond to inquiries and communicate with you.

• Schedule and provide wellness coaching services.

• Process bookings and purchases.

• Personalize your coaching experience.

• Administer giveaways and notify winners.

• Send newsletters, blog updates, and wellness resources when you have chosen to receive them.

• Maintain and improve the website and services.

3. Health and Wellness Information

Information shared during wellness coaching is treated with care and respect.

Back to Her Wellness uses Wix services and has entered into a Business Associate Agreement (BAA) with Wix. The protections provided by that agreement apply to the services and information covered by its terms.

Wellness coaching is not a substitute for medical treatment, diagnosis, or psychotherapy.

4. How Information Is Stored and Protected

Back to Her Wellness uses services including Wix, Google Drive, and email to support business operations. Some coaching information may also be stored on a computer.

Reasonable steps are taken to protect personal information from unauthorized access, disclosure, or misuse. However, no electronic storage or transmission system can be guaranteed completely secure.

5. Payments

Payments may be made using credit or debit cards, PayPal, or Apple Pay through available website checkout options.

Payment information is handled by the applicable payment service providers, subject to their privacy and security practices. Back to Her Wellness may receive transaction details needed to manage purchases and provide services.

6. Email Communications

Back to Her Wellness uses Wix Email Marketing and may communicate directly through Gmail.

You may unsubscribe from promotional emails at any time using the unsubscribe link provided or by contacting Back to Her Wellness.

Information submitted solely to enter a giveaway will not be used for promotional emails unless you separately choose to subscribe.

7. Sharing of Information

Back to Her Wellness does not sell personal information.

Information may be processed by trusted service providers supporting website operations, scheduling, payments, email, and document storage. Information may also be disclosed when legally required or otherwise permitted by applicable law.

Client coaching information is not routinely shared with outside coaches, healthcare providers, or business partners.

8. Cookies and Website Analytics

The website may use cookies and similar technologies to support functionality, understand website activity, and improve visitors' experiences.

Available cookie preferences and controls may be managed through the website or browser settings.

9. Your Privacy Choices

You may contact Back to Her Wellness to request access to, correction of, or deletion of your personal information, subject to applicable legal and recordkeeping requirements.

You may also withdraw consent for optional marketing communications at any time.

10. Information Retention

Personal information is retained for as long as reasonably necessary to provide services, maintain appropriate business records, administer promotions, and meet applicable legal obligations.

11. Children's Privacy

Back to Her Wellness services and giveaways are intended for adults age 18 and older. The website is not directed toward children, and personal information from children is not knowingly collected.

12. Updates to This Policy

This Privacy Policy may be updated to reflect changes in business practices, technology, or applicable requirements. Updates will be posted on this page with a revised effective date.

13. Contact

For questions about this Privacy Policy or how your information is handled, please contact:

Back to Her Wellness
Nicole Chandanais, NBHWC
Email: nicole@backtoherwellness.com